Last updated: June 2026
1. Information We Collect
When you visit or make a purchase on atelierraul.com, we may collect the following information:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely via Razorpay — we do not store card details)
- Browser type, IP address, and pages visited
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to your enquiries and customer support requests
- To improve our website and product offerings
- To send promotional communications (only with your consent)
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Payment processors (Razorpay) for secure transactions
- Shipping partners to deliver your orders
- Legal authorities if required by law
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted and processed through Razorpay's secure gateway.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at sandeep.arora@atelierraul.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.
8. Contact Us
For any privacy-related concerns, please reach out to us at sandeep.arora@atelierraul.com or call +91 011 2651 6551 / +91 98910 72801.
Corporate Office: K 18 B, Saket, New Delhi – 110017. Hours: 10:00 AM – 6:00 PM IST, Monday to Saturday.